Delivery Guide

Free Delivery PAT Testers

We offer FREE Standard Delivery on all Portable Appliance Testers, along with any orders over $200 when purchased online.


All of our orders are sent via StarTrack or eParcel Delivery, so you can enjoy peace of mind knowing that your package will be arriving quickly and securely. Any orders made before 2pm are dispatched that same day, and we keep you up date with every step of the order process.
 
Standard Delivery
 
Our Standard shipping is provided free to anyone who spends over $200 online. Otherwise, there is a flat rate fee of $15. It generally takes 2-3 business days to arrive via this method (to metro areas) with the majority of orders being sent via eParcel.
 
Express Shipping
 
For people that want to receive their test and tag equipment faster, our express option will arrive next business day when ordered before 2PM. Otherwise, please allow 1 business day for your order to arrive via StarTrack. There is a flat rate fee of $25 for this particular option.

Australia State Guide

State Arrival time
Standard Shipping
Arrival time
Express Shipping

VIC, WA, NSW & SA

2-3 business days 1-2 business days
QLD 2-3 business days 1-2 business days
TAS 2-3 business days 1-2 business days
NT Up to 7 business days Up to 4 business days

 

*Delivery to rural areas may take an additional 1-2 business days.

International Guide

For people purchasing from New Zealand, please note that Australian GST isn't applied to your order. However, your local GST is applied while going through customs. Freight and delivery charges apply and are not subject to our free delivery offer. There is also a $25 international bank fee applied.

Ordering FAQ's

I ordered online. When will I receive my order?

We pride ourselves on getting your test and tag supplies to you as fast as possible. All equipment is shipped that very same day if ordered before 2pm AEST between Monday and Friday. 

We send all of our packages via eParcel or StarTrack. Once you've ordered, you'll receive an email from us confirming your order, as well as a tracking number to trace your order the entire way.

How do I return an item?

If you are not completely satisfied with the product, just return the goods within 7 days of receiving them and we will refund your purchase in full. Please contact us if this is the case.

See our returns policy for more information.